FREQUENTLY ASKED QUESTIONS
Is there a buyer’s premium?
No. There is no buyer’s premium. The hammer price is exactly what you pay, plus a reasonable in-house shipping charge.
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Do you use reserves?
No. All auctions are held with no reserve.
How do I register to bid?
Create an account on our website and register for the auction. Registration is free.
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How do online auctions work?
Bidding is open for a set period. When the auction begins to close, lots close sequentially.
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Can I place max bids?
Yes. You may place advance bids at any time before the auction closes. Our system will automatically bid on your behalf only enough to outbid the next highest bidder.
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Are bids binding?
Yes. All bids are binding. Please bid carefully.
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What happens if I win a lot?
You will receive an invoice after the auction closes. Once payment is received, your item will be prepared for shipment or pickup.
How do I consign an item?
Submit a consignment inquiry through our website with photos and details. Our team will review and contact you with next steps.
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What do you accept for consignment?
We specialize in fine watches, clocks, and horological material, with a focus on quality, originality, and collector interest.
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Is there a minimum value to consign?
Minimums may vary depending on the auction and item. Our specialists will advise during review.
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Are consignment terms transparent?
Yes. All consignment terms are clearly outlined and agreed upon before your item is accepted.
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When are consignors paid?
Consignors are paid two weeks after the date of auction close.
What payment methods do you accept?
We accept major credit cards, wire transfers, and other approved payment methods listed on our website.
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When is payment due?
Payment is due within the timeframe stated on your invoice, typically within 10 days of auction close.
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Is sales tax charged?
Sales tax may apply depending on your location and applicable laws.
Do you offer in house shipping?
Yes. We provide professional in house packing and shipping to ensure safe delivery of your items.
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Can I arrange my own shipping?
Yes. Buyers may arrange their own shipping or schedule local pickup by appointment after payment is complete.
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Do you ship internationally?
Yes. International shipping is available. Buyers are responsible for customs duties, taxes, and import fees.
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How long does shipping take?
Shipping timelines vary based on volume and destination. Tracking information is provided once shipped.
How do I manage my account?
You can update your account details and password through your online profile.
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Who do I contact with questions?
For bidding, consignment, or general inquiries, please contact us through the website contact form, phone, or email.