You are a winning bidder? Congrats! Here's how to receive your purchase after payment is made:
In our ongoing effort to make auctions fun and easy for our friends and clients, the majority* of shipping is accomplished in-house here at Jones & Horan!
For most items*, shipping is free within the US in our online-only auctions. Occasionally a large or heavy lot will incur a shipping fee, which is noted in capital letters before the description.
Purchases in one of our Live Auction Events will incur a shipping fee, which will be added to all Live Auction invoices. Shipping cost includes the cost of insurance.
All international buyers will incur a shipping fee to ship to their country in both our online-only AND live auctions. We are happy to ship to a location in the United States for free if desired (for online-only auction purchases), but please let us know before making payment.
Insurance will always be purchased unless requests to the contrary are received in writing.
There are additional fees for one day (overnight) shipping. Contact us before making payment to arrange.
If you have a preference as to shipper that differs from our policies (see below), please contact us as soon as possible after receiving notification of your winning bids.
Buyer's Responsibility: It is your responsibility to tell us if you will be traveling or otherwise unable to sign for the delivery, or if you wish to have your purchase shipped to an address other than the one on your invoice. WE WILL ALWAYS SHIP TO THE ADDRESS ON OUR INVOICE UNLESS REQUESTED OTHERWISE BEFORE PAYMENT IS MADE OR IN A NOTE SUBMITTED WITH PAYMENT. THANK YOU!
We always strive to ship as soon as possible after payment as received, usually within 24 hours (except for weekends and U.S. holidays.)
A printout of your paid invoice will be included inside the package, unless you specifically instruct us otherwise before we ship.
*Large items (such as grandfather clocks) will be the responsibility of the buyer and will be indicated as so in the lot description, but Jones & Horan will assist whenever possible. Jones & Horan can recommend a New Hampshire-based shipping company, if needed. IN ORDER FOR JONES & HORAN TO RELEASE YOUR LARGE ITEM TO A THIRD PARTY SHIPPER, PLEASE DOWNLOAD AND COMPLETE OUR Authorized Release Form.
Here is a guideline on shipping carriers used by Jones & Horan:
For auction purchases totaling under $1,000, we generally ship USPS Priority Mail, insured. Packages valued $200 and over will require a signature.
For auction purchases totaling over $1,000, we ship FedEx 2nd day (or FedEx International Priority), insured. A signature is required on all packages, and where possible, we will specify an "indirect signature" wherein your FedEx delivery person will leave a call tag if you are not home. You can choose to sign that call tag to give permission for the package to be left upon their next delivery attempt.
FedEx has a free tool on their website where you can create an account and specify things like where to leave packages, when to deliver, etc.